Shipping information

We only deliver within the borders of South Africa.

How long will the parcel take to be dispatched?
We endeavour to dispatch all our parcels from our store in Cape Town within 1 working day of receipt of payment but may take up to 2 working days. Please add this time to the delivery times below when calculating the date of arrival of your parcel.

Delivery to main centres
For deliveries in Cape Town we use FastWay Couriers (door-to-door) and charge a flat rate of R60.

For delivery to main centres (see list below) we use FastWay Couriers (door-to-door) and charge a flat rate of R85/order. You can also choose to receive your order via the SA Post Office (see below for rates).

Delivery times:
24hrs: Cape Town (incl. Paarl, Malmesbury, Hermanus, Worcester, Stellenbosch), George
48hrs: Johannesburg, Pretoria, Witbank, Vaal, Rustenburg
72hrs: Durban, Pietermaritzburg, Richard's Bay, Klerksdorp, Randfontein, Westonaria, Polokwane, Plettenberg Bay, Knysna, Mossel Bay


Please note: no deliveries via FastWay to PO Box addresses. Somone must be present to sign for the delivery. if you are not available at the delivery address specified, there may be a delay in getting your parcel to you.

Delivery to other areas
For deliveries to all other areas in South Africa we use the SA Postal Service (with parcel tracking). Deliveries usually take about 3 days for main areas, and 4 days for outlying areas, but these times cannot be guaranteed. Prices are based on weight and shown below:


0 - 1kg: R55
1 - 2kg: R65
2 - 3kg: R70
3 - 4kg: R75
4 - 6kg: R80
6 - 8kg: R90
8 - 10kg: R95
10 - 12kg: R100
12 - 14kg: R115
14kg +: R125

 


How can I track my parcel?
Once the parcel is dispatched, a tracking number will be sent to you via email along with a website address where you can track your parcel.

What if I want my parcel faster?
If you would like us to deliver a parcel via courier service to an area other than in the list above, please 
contact us directly. Costs are based on weight and location and usually take 2 - 3 days for delivery. Overnight shipping also available.

Can I collect?
Parcels can be collected from our store: 14 Park Rd, Rondebosch, Cape Town. No extra costs will be added. Collections may take place Monday - Friday, 9am - 5pm. Your parcel will be available within 24hrs. 

Please note that stock availability on our website reflects the stock in our Rondebosch store only, and does not necessarily mean that item will be available from our 
other branches.